Salesforce Analysis Finds Businesses Are Excitedly Pursuing AI – But Worry About Trust, Data, and Ethics

Nearly half of customer service teams, over two-fifths of salespeople, and a third of marketers say they’ve fully implemented artificial intelligence (AI) to augment their work. Yet 77% of business leaders cite nagging issues around trusted data and ethics that could grind their deployments to a halt, according to Salesforce research.

https://www.albawaba.com/business/pr/salesforce-analysis-finds-businesses-are-1580877