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Essential Salesforce Tools to Support
Your Digital Transformation
SALES CLOUD
Sales Cloud is a totally customizable and unified platform that provides access to thousands of applications via the AppExchange to manage all the customer information together.
SERVICE CLOUD
Service Cloud makes organizations possible to work with customers and their partners to provide magnificent service efficiency with a comprehensive service management platform.
MARKETING CLOUD
Marketing Cloud is a platform that enables marketers to convey the right message at the right time to their customers through the whole of all steps of the relationship.
COMMERCE CLOUD
Commerce Cloud is the world's leading Business-to-Consumer and Business to Business commerce solution and is a multi-tenant, cloud-based commerce platform that allow brands to create intelligent and integrated buying experiences across all channels.
COMMUNITY CLOUD
Community Cloud is an online social platform that enables a company to connect customers, employees, and partners with one another by creating branded sites.
EINSTEIN ANALYTICS
MuleSoft provides various integration solutions, which enable businesses to create connectivity across the enterprise.
IOT CLOUD
Salesforce IoT Cloud helps businesses monetize their investment in IoT by routing data generated from connected devices directly into Salesforce where sales, service, marketing, and other teams can act on it.
PARDOT
Pardot is one of Salesforce products that is a B2B marketing automation and lead generation tool. It can be used to route leads to sales, create and track automated marketing campaigns,
INDUSTRY SPECIFIC CLOUD
Analyze prospect activity and engagement, and guide prospects through the buying journey.
FORCE.COM
Force.com is designed to simplify the development and deployment of applications and websites those runs in Cloud, which is PaaS (Platform as
a Service).
HEROKU
Heroku is a container-based PaaS (Platform as a Service), that enables developers to deploy, manage, and scale modern apps.
MULESOFT
MuleSoft provides various integration solutions, which enable businesses to create connectivity across the enterprise.
NPSP
The NPSP (Nonprofit Success Pack), developed and maintained by Salesforce.org, is a set of managed packages that made available for free by using Salesforce AppExchange.
QUIP
Quip is a collaboration tool that comprises word processing, spreadsheet and presentation software, which can be connected to inside Salesforce records.
APPEXCHANGE
AppExchange is the online Salesforce store that enables businesses to extend the functionality of Salesforce easily.
FIELD SERVICE LIGHTNING
Field Service Lightning is SalesForce's Field Service management software, which enables the customer support team to have a chance to delegate work to Field Service technicians and monitor them constantly.
SALESFORCE1
Salesforce1 is a mobile container that provides functions to deliver a mobile app easily for partners, so Salesforce users can their job is done from their mobile phone.
DATA.COM
Data.com is a native and complete data solution inside Salesforce. It provides apps and functions to improve data quality, find and use critical insights, and power the critical Sales & Marketing processes that rely on clean, complete, and reliable customer data.
CPQ
CPQ (Configure, Price, Quote) Salesforce is a sales tool that provides accurate pricing with any given product configuration scenario.
TRAILHEAD
Trailhead is a free online learning platform that provides self-paced,
bite-sized content to give everyone
can learn the technologies and skills necessary.
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