Salesforce has introduced Agentforce for Field Service, a digital labor platform that augments dispatchers and technicians with...

Tradespeople and technicians are spending almost a full working day every week on low-value tasks, such as inputting manual data or...

AI agents are multiplying fast — but they’re not always working together. AI agents can now be developed as embedded features within...

Salesforce has released Agentforce for Field Service, a specialized edition of its digital labor platform. The offering comprises AI...