Joseph K
Mar 28
Salesforce Lacks Social Media Immunity in Texas Trafficking Suit
Salesforce Inc. failed to wield a tech industry immunity law to block a lawsuit alleging it participated in a sex trafficking scheme with...
Joseph K
Mar 28
Microsoft, Salesforce woo skeptical CFOs on new generative AI tool spending
Optimism around the transformational opportunity of generative artificial intelligence continues to grow. As Nvidia CEO Jensen Huang...
Joseph K
Mar 28
Salesforce’s Parker Harris: Architect of Tech Evolution, from Chatter to Cloud
Parker Harris, co-founder and former CTO of Salesforce, played a pivotal role in steering the company's trajectory over the past decades....
Joseph K
Mar 27
Salesforce Spends $20M on Einstein Image Rights, Securing AI Brand Dominance and Guinness Record
Salesforce, Inc assembled nearly 900 individuals dressed as Albert Einstein in San Francisco, earning a Guinness World Records title for...
Joseph K
Mar 27
Salesforce’s $20 Million Bet on Einstein as a Mascot
In a notable event, Salesforce even set a Guinness World Record for the “Largest Gathering of People Dressed as Albert Einstein,”...
Joseph K
Mar 27
Ground Your AI Strategy on Data, Says Salesforce Exec
In an exclusive interview from Enterprise Connect 2024, Rob Scott of CX Today speaks with Ryan Nichols, Chief Product Officer of Service...
Joseph K
Mar 26
Salesforce Spent $20 Million to Make Einstein the Face of Its AI
Almost 900 people were gathered in a San Francisco conference hall wearing matching white lab coats, wigs and mustaches. Guinness World...
Joseph K
Mar 26
Salesforce Paid $20 Million for the Face of Its AI Strategy
Almost 900 people were gathered in a San Francisco conference hall wearing matching white lab coats, wigs and mustaches. Guinness World...
Joseph K
Mar 25
Salesforce adds Contact Center updates to Service Cloud
Salesforce has announced new Contact Center updates to its Service Cloud — an offering targeted at bettering customer experience and...
Joseph K
Mar 25
Salesforce Introduces a Conversational Intelligence Solution for Service Cloud
Salesforce has announced a slew of Service Cloud innovations aimed at enhancing customer experience and driving revenue growth. First up...