The Thanksgiving Day on Thursday generated 33.6 billion U.S. dollars in sales online globally, an increase of 6 percent from a year ago,...

A global enterprise applications gorilla, Salesforce (CRM:NYSE) has spent 2024 (and 2023) trying to rebuild profit margins after activist...

Salesforce has launched a Bring Your Own Channel for CCaaS pilot program to deepen its integrations with cloud contact center providers....

There’s a narrative that AI agents will be personal bots that take action on our behalf, but Salesforce CEO Marc Benioff has a different...

Salesforce, a leading player in cloud-based software and customer relationship management (CRM), has made substantial progress...

Salesforce has unveiled a ‘first-of-its-kind’ Agentforce Testing Center for AI agents. Announced last week, the offering boasts New Data...

Marc Benioff, CEO of Salesforce, stated that the future of artificial intelligence (AI) focuses on autonomous agents instead of large...

Marc Benioff, CEO of American cloud computing software firm Salesforce, said the future of artificial intelligence lies in autonomous...

It’s hard to turn on a computer and not see evidence of AI’s advances into our online lives. It’s in the Microsoft or Google tools you...

Cyber Week alone will see some $311 billion in spending worldwide, $75 billion in the U.S. and account for almost a quarter of holiday...