CRM software company Salesforce have revealed their approach to service reliability using service-level indicators and objectives (SLIs...

Salesforce says it will loosen non-disclosure agreements for all of its employees in the US, including those at subsidiary Slack. The...

Salesforce just became the latest tech giant to commit to limiting the scope of its non-disclosure agreements, freeing workers up to talk...

Salesforce is expanding its process automation tool Flow to enable a wider range of workflows and process automations to be built and...

Every employer in the business world seems to be playing an international game of chicken — each brand waiting to see how much workplace...

It’s the power of marketing and service together that will help brands grow moments into lifelong customer relationships, Salesforce’s...

Salesforce today announced a new toolkit for its developers to build integrations and customize apps on Slack’s collaboration platform....

New Salesforce-Slack integrations for its marketing, service and sales cloud moved into beta this week, and MuleSoft plans to release API...

Once upon a time, Slack was a sort of Switzerland of workplace productivity—a central collaborative hub that offered an array of...

Looking to wring more synergies out of its recent acquisitions, Salesforce.com Inc. today used its TrailblazerDX 2022 developer...