Salesforce unveils AI enhancements for Slack and Revenue Cloud
- Joseph K
- Jul 20
- 1 min read
Salesforce has introduced a suite of new AI and search capabilities for Slack, aiming to enhance user experience by minimising time spent on searching, app-switching, and rewriting content. The new features include enterprise search connectors, writing assistance, and contextual message insights.
Slack's enterprise search now enables users to locate information across conversations, files, and connected applications such as Google Drive and Microsoft Teams. AI writing assistance in Slack can summarise key points, extract action items, and draft messages from conversations. Additional AI features include channel recaps, thread summaries, and AI-powered translations. These AI capabilities are included in every paid plan, with more advanced features available in higher-tier plans.
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