- Joseph K
Salesforce vs Zendesk: Comparison Of The Powerful Customer Service Platforms
Numerous experts worldwide state that client support quality is becoming increasingly important in the sales industry. According to Forbes, 83% of shoppers worldwide agree that good consumer service is able to turn single-time buyers into regular ones. Furthermore, 58% of US customers are ready to overpay for the qualitative client experience.
Nowadays, only a comprehensive ticketing system may help you to improve customer service. Presently, Salesforce Service Cloud and Zendesk are in great demand. These apps excel in smooth operation as well as affordable prices. But which one is better? Specialists matched Salesforce vs Zendesk to answer this question. So, let’s dive deeper into this comparison.