Salesforce users get more low-code automation, including RPA

MuleSoft API and robotic process automation tools will be embedded within Salesforce Flow Builder, which enables line-of-business users to author their own automation bots. The license is pricey, but experts believe returns on automation investments could far exceed the costs.

https://www.techtarget.com/searchcustomerexperience/news/252522135/Salesforce-users-get-more-low-code-automation-including-RPA