- Joseph K
Salesforce Report Highlights Struggles with Digital Transformation: 98% of IT Organizations Face Challenges
New Salesforce research shows 85% of IT leaders expect AI to increase developer productivity at their organizations over the next three years — a welcome relief as they simultaneously report a 39% increase in IT requests in the last year alone. However, 62% also say their organization isn’t yet equipped to harmonize data systems to fully leverage AI, which is impeding the transition and further heightening the strain on their teams.
Adding to these concerns, 98% of IT organizations today report experiencing at least some degree of challenge with their digital transformation efforts, with 80% citing data silos as a concern and 72% grappling with systems that are overly dependent on one another.