Salesforce launches clouds for media, communications, public sector, utilities

Salesforce is launching four industry clouds for communications, media, utilities and public sector courtesy of its Vlocity acquisition. The industry clouds from Salesforce build on previous efforts in verticals such as financial services and healthcare. Software-as-a-service providers have been targeting verticals. For instance, ServiceNow has stepped up industry specific services for telecommunication providers and financial services.

https://www.zdnet.com/article/salesforce-launches-clouds-for-media-communications-public-sector-utilities/