Joseph K
- Feb 22, 2023
We’re Leaving Data Potential on the Table, Salesforce Says
Despite the growth of data and the creation of better tools for manipulating and analyzing data, a majority of us are still failing to...
Joseph K
- Feb 22, 2023
Salesforce survey sees data trove untapped — data skills spend to rise
Even as most enterprises continue to race toward rapid data adoption, the reality on the ground appears to be different. A new global...
Joseph K
- Feb 21, 2023
Salesforce offers 5 guidelines to reduce AI bias
Salesforce, which last year introduced its Einstein AI framework behind its Customer 360 platform, has published what it says is the...
Joseph K
- Feb 21, 2023
Salesforce strategy under scrutiny as Wall Street’s patience wears thin ahead of 4Q earnings
Salesforce.com, Inc. (NYSE:CRM) reports fourth-quarter and full-year 2023 financial results after the close on March 1 and analysts at...
Joseph K
- Feb 20, 2023
Activists Want Changes at Salesforce
As of Feb. 8, five activists had purchased stakes in Salesforce with the plans to try and squeeze out more value for shareholders:...
Joseph K
- Feb 20, 2023
Salesforce looks to enable field technicians as the new frontier of customer experience
A huge change is sweeping across the field service workforce, not only transforming how they work, but also elevating the profile of...