Salesforce offers 5 guidelines to reduce AI bias

Salesforce, which last year introduced its Einstein AI framework behind its Customer 360 platform, has published what it says is the industry’s first Guidelines for Trusted Generative AI. Written by Paula Goldman, chief ethical and humane use officer, and Kathy Baxter, principal architect of ethical AI at the company, the guidelines are meant to help organizations prioritize AI-driven innovation around ethics and accuracy — including where bias leaks can spring up and how to find and cauterize them.

https://www.techrepublic.com/article/salesforce-study-ai-bias/