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NEWS
A New Labour Model: Salesforce to Spend US$300m on Anthropic
Salesforce had announced in 2025 that the company would halt hiring software engineers, attributing the decision to productivity improvements from AI tools in development workflows. The company now plans to invest US$300m in Anthropic tokens during 2026, with the majority allocated to coding applications, says CEO Marc Benioff, speaking on the All-In podcast. https://aimagazine.com/news/salesforce-plans-to-spend-us-300m-on-anthropic-ai-tokens
Joseph K
May 19
Salesforce and IBM Build Unified Customer Journey Platform for AusNet
As utilities look for ways to manage accelerating electrification and rising customer expectations, Australian energy network operator AusNet’s latest transformation indicates how energy providers are moving beyond static service models toward dynamic, connected customer journeys. The company has launched a unified customer connections platform developed with IBM Consulting and Salesforce, to replace fragmented manual workflows with a single digital environment for customers,
Joseph K
May 19
Salesforce (CRM) Was Meant to Be an AI Casualty. The Results Say Otherwise
Salesforce, Inc. CRM -1.07% ▼ was widely expected to be among the main victims of the disruption caused by artificial intelligence (AI) in enterprise software. The concern is understandable. The rapid emergence of AI-native alternatives could reduce switching costs and weaken the traditional recurring revenue model used by software-as-a-service (SaaS) companies. However, when I look at Salesforce’s most recent results and forward guidance, I do not see a company in structural
Joseph K
May 19
AWS Chief Matt Garman Rejects Predictions of AI-Driven Mass Unemployment
Will AI trigger a wave of mass unemployment? AWS CEO Matt Garman doesn't think so. Pushing back against industry doomsayers, Garman argues that while routine tasks will be automated, AI will ultimately create massive value, demand for higher-level systems engineering, and entirely new categories of work.
Grace N
May 18
AWS Veteran Matt Wood Returns as Chief AI and Technology Officer
After leading AI strategy at PwC for nearly two years, Matt Wood is heading back to AWS. In his newly created role as Chief AI and Technology Officer, Wood will work directly with enterprise customers to help them realize the full value of AWS's rapidly expanding artificial intelligence ecosystem.
Grace N
May 18
CISA Contractor Sparks Historic Data Leak by Exposing AWS GovCloud Keys on GitHub
In what security experts are calling a textbook example of poor security hygiene, a CISA contractor left highly privileged AWS GovCloud keys and internal passwords exposed on a public GitHub repository. Shockingly, the administrator explicitly bypassed GitHub's automated secret detection tools, leaving the sensitive government data completely unprotected.
Grace N
May 18
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