Salesforce has appointed an operating chief under CEO Marc Benioff, promoting Miguel Milano to the role. Milano, a former Oracle executive, rejoined Salesforce as chief revenue officer in 2023. He previously worked for Salesforce in Europe from 2011 to 2020 and then spent three years at data processing company Celonis as chief revenue officer. He made his first appearance on Salesforce earnings calls last year. https://www.cnbc.com/2026/08/05/marc-benioff-gets-a-new-coo-as-sa

Salesforce, the world’s #1 Agentic CRM, announced that the DOW can now leverage the capabilities of Agentforce 360 through Missionforce National Security. Agentforce 360 provides an agentic portfolio that combines real-time data harmonization with autonomous AI action to create a chain from data to decision. The addition of this portfolio for building, customizing, and governing agentic AI at scale to Missionforce National Security enables the DOW to now deploy AI agents acro

The ShinyHunters ransomware group claims to have breached Brinks Home’s internal network, stealing more than 4.9 million Salesforce records containing personally identifiable information (PII). https://www.teiss.co.uk/news/shinyhunters-claims-brinks-home-breach-millions-of-salesforce-records-exposed-17926

Slack is becoming a much bigger contributor to Salesforce, Inc.'s CRM artificial intelligence (AI) strategy. Once known primarily as a workplace messaging platform, Slack is now evolving into an AI-powered collaboration hub that connects employees, applications and AI agents. This transformation could help Salesforce generate higher-value software revenues and deepen customer relationships. https://www.theglobeandmail.com/investing/markets/stocks/MSFT/pressreleases/3637656/sl

Amazon CEO Andy Jassy just dramatically expanded his vision for AWS, predicting the AI boom could eventually turn the cloud giant into a $1 trillion annual business.

Amazon stock surged 15%, pushing the tech giant past a $3 trillion valuation, after AWS reported its fastest cloud revenue growth in 18 quarters thanks to booming AI demand.