Salesforce’s massive outage exposes the hidden risks of cloud dependencies

While its flagship Dreamforce event was in full swing on Wednesday, Salesforce was triaging a roughly seven and a half hour-long service outage that disrupted user access and caused “severe delays” and intermittent errors. Some customers were also unable to submit new support cases.

The service outage hit at 3:50 a.m. EDT, impacting “multiple instances across all regions,” Salesforce reported. It was marked resolved right around 3 p.m. EDT, after several hours of monitoring to determine that fixes had been successful.

https://www.cio.com/article/4223037/salesforces-massive-outage-exposes-the-hidden-risks-of-cloud-dependencies.html