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NEWS
Salesforce’s Agentforce enterprise push is working–now comes the harder part
The headline numbers from Salesforce’s fiscal year 2026 have been released. According to the company’s earnings report, published on February 25, full-year revenue reached US$41.5 billion, up 10% year-on-year. Agentforce ARR hit US$800 million, up 169% year-on-year. The company closed 29,000 Agentforce deals, up 50% quarter-on-quarter in Q4 alone, and delivered 2.4 billion agentic work units in Agentforce and Slack. https://techhq.com/news/salesforce-agentforce-enterprise-ag
Joseph K
Apr 2
Salesforce reinvents Slack for the AI age, and takes aim at Microsoft’s Copilot
Good morning and Happy April Fool’s Day . My favorite April Fool’s Day tech story was Google’s Gmail launch back in 2004. At the time, Google was famous for its annual jokes, including a listing for a job at a research center on the Moon and a prank that convinced users to stare intensely at an animated GIF. It was the perfect set up for the young company to unveil its new web email service which came with a then-unfathomable 1 gigabyte of free storage. This was not a prank,
Joseph K
Apr 1
Salesforce Expands AI Strategy with Major Slackbot Upgrade and New Enterprise Automation Features
Salesforce has unveiled a significant expansion of its AI strategy with a major update to Slack, introduced at an event in San Francisco led by CEO Marc Benioff and senior leadership. The update centers on an enhanced Slackbot, now equipped with more than 30 new AI-driven capabilities designed to automate enterprise workflows and decision-making. https://theaiinsider.tech/2026/04/01/salesforce-expands-ai-strategy-with-major-slackbot-upgrade-and-new-enterprise-automation-featu
Joseph K
Apr 1
Bandwidth Backs Salesforce Agentforce Contact Center with Voice and Messaging Infrastructure
Bandwidth has recently announced its partnership with Salesforce’s newly launched Agentforce Contact Center, together aiming to provide the underlying voice and messaging infrastructure that powers the contact center. As a CRM-native, AI-driven platform, this partnership will allow Salesforce to redefine the contact center by building it directly inside the CRM and layering in AI, allowing customer service interactions to occur in the same environment as the customer data. .
Joseph K
Mar 31
Has Salesforce split its stock? CRM’s stock split history explained
As one of the world’s biggest tech companies, Salesforce ( CRM ) has revolutionized businesses by automating and centralizing their data. Its cloud technology provides businesses with a “360-degree view” of their sales, customer service, and marketing operations, helping them collaborate better, increase productivity, and become more profitable. https://www.thestreet.com/investing/stocks/salesforce-stock-splits
Joseph K
Mar 31
Salesforce announces an AI-heavy makeover for Slack, with 30 new features
Salesforce, the cloud software giant, has been remaking its business around AI, and at a small gathering in San Francisco on Tuesday, CEO Marc Benioff and his team unveiled the latest results of those efforts: an updated version of Slack, with a plethora of new AI features. The most significant of these is a serious glow-up for its AI agent, Slackbot. https://techcrunch.com/2026/03/31/salesforce-announces-an-ai-heavy-makeover-for-slack-with-30-new-features/
Joseph K
Mar 31
Two Axes, Three Big Bets: Inside Salesforce AI Foundry
Salesforce AI Research announced AI Foundry last week. It is an initiative designed to accelerate how the company moves foundational research into production-grade product capabilities. The announcement was previewed in a press briefing yesterday, where Chief Scientist Silvio Savarese, VP Itai Asseo, EVP Yacov Salomon, and Senior Director Sridhar Raghavan walked through the vision, the investment areas, and a live demo of an ambient intelligence prototype, which is a concept
Joseph K
Mar 30
The big bets are on as Salesforce pitches the need for enterprise transition from model to system level AI
Salesforce AI Research has announced AI Foundry, an initiative focused on developing transformative AI innovation for the enterprise and built around the basic premise that there needs to be a shift from model-level to system-level AI. https://diginomica.com/big-bets-are-salesforce-pitches-need-enterprise-transition-model-system-level-ai
Joseph K
Mar 30
Salesforce Pushes Agentforce Deeper Into Government Healthcare And AI Workflows
For investors, this move highlights Salesforce's push beyond commercial CRM into core government workflows and healthcare infrastructure. The Veterans Health Administration deployment gives Agentforce a high-profile use case in a tightly regulated setting. This can be useful context as you assess how NYSE:CRM is positioning its AI tools across industries. https://simplywall.st/stocks/us/software/nyse-crm/salesforce/news/salesforce-pushes-agentforce-deeper-into-government-heal
Joseph K
Mar 28
Salesforce AI Foundry: System Reliability Beats Model Power
For a long time, the central narrative in global tech was the model wars, where companies competed to build the biggest AI models . Now, business leaders are shifting their focus. The most important breakthroughs are no longer about a single AI model’s power, but about whether the entire system works consistently and reliably in real-world operations. https://technologymagazine.com/news/salesforce-ai-foundry-system-reliability-beats-model-power
Joseph K
Mar 27
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