Salesforce just made its biggest play for the enterprise AI market, and it looks strikingly familiar. The company has rolled out more than 30 new artificial intelligence capabilities to Slackbot, the embedded assistant within its popular workplace messaging platform. Unveiled in late March, this overhaul represents the most significant update to Slack since Salesforce completed its $27.7 billion acquisition of the collaboration tool in 2021. The timing and scope of this upgra

Marc Benioff, CEO of US-based cloud software company Salesforce, has said that many companies are wrongly blaming artificial intelligence for layoffs, arguing that the current wave of job cuts is being misunderstood. In a recent interview with tech company Forward Future, Benioff said Salesforce now employs a record number of people, exceeding 83,000, but acknowledged that the company went through an "uncomfortable period" of rebalancing its workforce over the past five years

In one of the boldest moves in Salesforce’s 27-year history, Marc Benioff is putting the world’s largest enterprise-apps business plus its $800-million agentic AI business under the orchestration of a new UI called Slackbot being positioned as the “front door to the Agentic Enterprise.” Benioff’s strategy is that the wild new world of AI requires a radically different approach in how businesses deploy technology to innovate and grow. https://cloudwars.com/ai/marc-benioff-bet

According to Financial Express , Benioff was speaking on The Future Live hosted by Matt Berman, where he said AI is sometimes used as a “scapegoat” for broader structural and financial decisions within companies. Benioff said many observers do not fully understand the forces behind recent job cuts. He argued that attributing layoffs to AI alone risks oversimplifying a complex situation. https://enterpriseai.economictimes.indiatimes.com/amp/news/industry/salesforce-ceo-blaming

Salesforce's Marc Benioff fires back at the tech industry trend of blaming AI for layoffs. He points out that the narratives are oversimplified and often hide the real reasons like cost mismanagement and data center investments. Meanwhile, Salesforce continues to hire, nearing $50 billion in revenue, showcasing how AI can be integrated without massive layoffs. https://opentools.ai/news/salesforce-ceo-marc-benioff-takes-a-stand-ai-is-not-the-layoff-boogeyman

Salesforce CEO, Marc Benioff , while speaking on Matt Berman’s show The Future Live said that it is too simplistic to blame artificial intelligence for the wave of layoffs seen across parts of the tech industry. In an interview, Benioff stated that the companies are cutting jobs for different reasons and cautioned that AI is sometimes being used as a convenient explanation. https://www.financialexpress.com/business/news/salesforce-ceo-marc-benioff-says-its-too-easy-to-make

Salesforce has a host of upgrades coming for its revamped Slackbot virtual assistant, including increased access beyond Business+ and Enterprise+ plans this month and automatic provisioning and connection for all new Salesforce customers sometime in the summer. Salesforce co-founder and CEO Marc Benioff told a group of reporters after this week’s Slackbot event that just about every AI company that started in the last three or so years is built on Slack, including OpenAI and

Salesforce co-founder and CEO Marc Benioff called the company’s revamped Slackbot virtual assistant “probably one of the most exciting but transformational moments for systems integrators, for developers, for systems engineers, for forward-deployed engineers” and other professionals who not only code but handle intensive enterprise systems like CRM software. https://www.crn.com/news/ai/2026/salesforce-ceo-marc-benioff-calls-revamped-slackbot-exciting-transformational-channel-

Salesforce has begun to position Slack, its business collaboration platform, as the interface through which users can access and act on data in enterprise applications from rival vendors. In 2020, the CRM giant bought Slack for $28 billion , saying at the time that it would be "deeply integrated into Salesforce Cloud."

Rolling out Salesforce across a US-based team can be one of the smartest moves a company makes or one of the messiest if it’s rushed. Salesforce is powerful. But power without planning usually turns into confusion, low adoption, and wasted budget. A successful Salesforce rollout is not about “installing software.” It’s about changing how your sales, marketing, and service teams actually work every day. To make the right decisions, you must connect with Salesforce consulting c