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NEWS
Salesforce Lands $1.6B Veterans Affairs Agreement as AI Adoption Accelerates
This agreement is expected to leverage Salesforce's technology to streamline operations and improve care delivery for veterans, which could significantly impact the company's revenue and market position moving forward. https://finance.yahoo.com/technology/ai/articles/salesforce-lands-1-6b-veterans-133014487.html
Joseph K
Jul 25
VA awards Salesforce $1.6B contract for veteran care and services
Salesforce will support veteran health care and service delivery by building upon existing technology under a new Department of Veterans Affairs Agentic Enterprise Licensing Agreement worth up to $1.6 billion, the company announced Friday. “The goal is simple: Reduce administrative burden, help employees get to the right information faster, and give them more time to deliver the care and benefits Veterans have earned.” said Kendall Collins, CEO of Missionforce and government
Joseph K
Jul 24
Salesforce commits $1 billion to Switzerland over five years to expand Agentforce deployments
Salesforce plans to invest $1 billion in Switzerland over five years to enhance AI deployments, workforce programs, and partnership expansion. This commitment aims to strengthen Salesforce's presence and capabilities in the Swiss enterprise market. The investment will support the deployment of agentic AI technology and bolster local partnerships. https://www.marketscale.com/industries/software-and-technology/salesforce-commits-1-billion-to-switzerland-over-five-years-to-expan
Joseph K
Jul 23
Salesforce expands disclosures about AI environmental impact
The enterprise software firm is adding carbon emissions and energy consumption data to the “nutrition labels” for several widely used AI models. Software firm Salesforce has added metrics about energy consumption and carbon emissions to the model cards it publishes for several of its widely used artificial intelligence models. https://trellis.net/article/salesforce-expands-disclosures-about-ai-environmental-impact/
Joseph K
Jul 22
U.S. small businesses are canceling Salesforce subscriptions en masse, building AI-powered software in-house to significantly cut costs.
Numerous small businesses in the United States are abandoning traditional enterprise software such as Salesforce in favor of AI-powered coding tools, saving tens of thousands to hundreds of thousands of dollars annually—further intensifying investor concerns about the long-term growth logic of the SaaS industry. https://www.moomoo.com/news/post/73350596/us-small-businesses-are-canceling-salesforce-subscriptions-en-masse-building?level=1&data_ticket=1785338554824862
Joseph K
Jul 22
Salesforce suffers another sewage leak
It’s been 14 months since Salesforce’s Circular Quay office was evacuated because of a sewage leak. But on Tuesday, the tech company’s Melbourne staff got a taste of what their Sydney compatriots endured back then. There was a distinct smell in its offices at 55 Collins Street, which is one of Mirvac’s prized towers and sits at the fancy end of Melbourne’s financial district, in the afternoon. Another sewage leak, it turned out, which again put a lift out of order. https://ww
Joseph K
Jul 22
Curative CEO says company ditched a $600k-a-year Salesforce contract after vibe-coding a CRM in 2 months
Curative CEO and founder Fred Turner believes in the SaaSpocalypse. During an interview on the "20VC with Harry Stebbings" podcast, the health insurance executive was asked whether he bought the theory that software-as-a-service was dying. https://www.businessinsider.com/curative-ceo-salesforce-vibecode-crm-2026-7
Joseph K
Jul 21
Salesforce and Databricks Forge New AI Partnership: What’s at Stake?
Salesforce has announced an expanded partnership with Databricks to integrate AI agents more effectively within enterprise workflows [1]. This collaboration aims to address the critical challenge of connecting enterprise data with necessary context and security, a move that could reshape data management strategies across industries. https://futurumgroup.com/insights/salesforce-and-databricks-forge-new-ai-partnership-whats-at-stake/
Joseph K
Jul 20
Salesforce VP on the leaky AI pipeline: why cheaper tokens won’t fix enterprise AI
Over the past two years, many enterprises have taken a maximalist approach to AI adoption — launching more use cases, onboarding more employees, deploying more agents, and consuming more tokens. For a new technology, this was rational. Enterprises did not yet know which workflows would be transformed, which models were reliable enough or which employees would adopt the tool. The fastest way to find out was to deploy as many agents and run as many pilots as possible to figure
Joseph K
Jul 20
Salesforce’s woes underline marketing’s agentic AI problems
Salesforce’s CEO, Marc Benioff, said the company was “all in on Agentforce” when it launched in 2024, but so far, only 34% of customers have adopted it. As a result, the company has lost more than $200 billion in market value, and analysts are saying Agentforce isn’t ready for prime time. So, are companies not interested in agentic AI, or just not ready for it? And what does that mean for marketers? https://martech.org/salesforces-woes-underline-marketings-agentic-ai-problems
Joseph K
Jul 17
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