Salesforce is cutting 59 jobs in Washington state, impacting a wide variety of tech roles at offices in Seattle and Bellevue, according to a new state filing. The layoffs at the San Francisco-based enterprise software giant, as well as data visualization company Tableau, are effective Oct. 5 according to a Worker Adjustment and Retraining Notification from the state’s Employment Security Department. https://www.geekwire.com/2026/salesforce-cutting-59-jobs-across-seattle-and-b

Salesforce announced that U.S. Army Human Resources Command (HRC) has selected its Missionforce National Security platform to deploy Agentforce, making HRC the first Department of War organization to run the newly IL5-authorized Agentforce in Salesforce’s Impact Level 5 environment. The deployment projects 55 million agent conversations per month and $6 million in annual savings [1][1], providing concrete ROI evidence at a moment when 90.4% of enterprise decision-makers rank

Salesforce announced on Aug. 5 that it has secured Impact Level 5 (IL5) authorization for its Agentforce 360 platform, with the U.S. Army Human Resources Command (HRC) becoming the first Department of Defense (DOD) organization to deploy the technology. Under the Trump administration, the DOD has been rebranded as the Department of War. The new authorization allows DOD organizations to deploy Salesforce’s portfolio of artificial intelligence (AI) agents, data capabilities, an

Salesforce has appointed an operating chief under CEO Marc Benioff, promoting Miguel Milano to the role. Milano, a former Oracle executive, rejoined Salesforce as chief revenue officer in 2023. He previously worked for Salesforce in Europe from 2011 to 2020 and then spent three years at data processing company Celonis as chief revenue officer. He made his first appearance on Salesforce earnings calls last year. https://www.cnbc.com/2026/08/05/marc-benioff-gets-a-new-coo-as-sa

Salesforce, the world’s #1 Agentic CRM, announced that the DOW can now leverage the capabilities of Agentforce 360 through Missionforce National Security. Agentforce 360 provides an agentic portfolio that combines real-time data harmonization with autonomous AI action to create a chain from data to decision. The addition of this portfolio for building, customizing, and governing agentic AI at scale to Missionforce National Security enables the DOW to now deploy AI agents acro

The ShinyHunters ransomware group claims to have breached Brinks Home’s internal network, stealing more than 4.9 million Salesforce records containing personally identifiable information (PII). https://www.teiss.co.uk/news/shinyhunters-claims-brinks-home-breach-millions-of-salesforce-records-exposed-17926

Slack is becoming a much bigger contributor to Salesforce, Inc.'s CRM artificial intelligence (AI) strategy. Once known primarily as a workplace messaging platform, Slack is now evolving into an AI-powered collaboration hub that connects employees, applications and AI agents. This transformation could help Salesforce generate higher-value software revenues and deepen customer relationships. https://www.theglobeandmail.com/investing/markets/stocks/MSFT/pressreleases/3637656/sl

June AI, founded by the team behind Bonobo AI after five years at Salesforce, is building AI agents to automate the costly software implementation work holding back enterprise AI adoption. June AI has emerged from stealth with $20 million in pre-Seed funding from a group of strategic investors led by TIME Ventures, the investment arm of Salesforce CEO and founder Marc Benioff. https://www.calcalistech.com/ctechnews/article/s1vpyl0rml

Walk into almost any enterprise organization today, and you'll find the same configuration: Microsoft 365 handles the day-to-day. Teams for collaboration. Outlook for approvals. SharePoint for documents. Excel for... everything else. And sitting alongside it, the CRM your revenue, operations, and service teams depend on: Salesforce. https://www.informationweek.com/software-services/the-real-cost-of-running-microsoft-365-and-salesforce-in-silos

Salesforce is investing in Callimacus, the artificial intelligence-powered platform developed by luxury retailer Brunello Cucinelli’s Solomei AI team, betting that AI-generated shopping experiences could reshape how brands engage online shoppers. https://www.digitalcommerce360.com/2026/07/31/salesforce-agentic-ai-brunello-cucinelli-callimacus/