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NEWS
Salesforce security platform tapped to manage Air Force global vehicle fleet
The U.S. Air Force squadron tasked with overseeing the force’s fleet of global vehicles is now using Salesforce’s Missionforce National Security platform to manage their assets. The 441st Vehicle Support Chain Operations Squadron, located at Joint Base Langley-Eustis, Virginia, will use the IL5-authorized platform to manage its $13.5 billion fleet of over 84,000 vehicles across nearly 400 locations, according to a Wednesday Salesforce release. https://www.militarytimes.com/in
Joseph K
Jul 8
Salesforce bets another $1 billion despite AI spending cratering its stock
Salesforce Inc. (CRM) said Tuesday it will invest $1 billion in Switzerland over the next five years to accelerate the country’s adoption of agentic AI, according to a Seeking Alpha report. The pledge comes as Salesforce shares trade near a two-year low, weighed down by investor doubts about whether all of its AI spending will pay off. https://www.thestreet.com/latest-news/crm-salesforce-europe-switzerland-agentic-ai
Joseph K
Jul 8
Salesforce to invest USD 1 billion in Switzerland’s AI transformation
Salesforce has announced plans to invest USD 1 billion in Switzerland over the next five years to accelerate the country’s agentic AI transformation. The commitment, unveiled by Chair and CEO Marc Benioff in Geneva ahead of the AI for Good Global Summit, is intended to support the company’s local workforce, its Swiss customers and partners, and AI skills development across the country. https://ggba.swiss/en/salesforce-to-invest-usd-1-billion-in-switzerlands-ai-transformation/
Joseph K
Jul 8
Salesforce unveils AI commerce platform connecting shoppers, merchants, and AI agents.
Salesforce has launched Agentforce Commerce, a new platform that connects shoppers, merchants, and AI applications across business-to-consumer (B2C), business-to-business (B2B), point-of-sale, and order management channels. https://futurecio.tech/salesforce-unveils-ai-commerce-platform-connecting-shoppers-merchants-and-ai-agents/
Joseph K
Jul 8
Salesforce’s Missionforce takes the wheel on Air Force fleet management
The Air Force is now using Salesforce’s Missionforce software to help manage its $13.5 billion fleet of vehicles. The 441st Vehicle Support Chain Operations Squadron has adopted Missionforce National Security to manage 84,000 vehicles at 389 locations. The cloud-native software will replace the legacy fleet management system the Air Force has been using, the company said in an a release Wednesday. https://www.washingtontechnology.com/contracts/2026/07/salesforces-missionforce
Joseph K
Jul 8
Mike Mignano Says Startups Should Spend Aggressively on AI Models While Salesforce and Microsoft Begin to Constrain Token Budgets
The next wave of AI value creation will come from the application layer, not infrastructure, according to Mike Mignano, general partner at Union Square Ventures. Speaking on 20VC, Mignano laid out a framework in which startups that aggressively maximize token spend on frontier models—particularly for coding—can gain a decisive competitive edge over large incumbents that are beginning to cap AI budgets. Salesforce already spends $300 million annually on Anthropic tokens, just
Joseph K
Jul 6
Salesforce To Acquire AI Customer Agent Platform Fin For $3.6 Billion
Salesforce has signed a definitive agreement to acquire customer agent company Fin, formerly known as Intercom, for approximately $3.6 billion. The transaction, subject to customary adjustments and regulatory clearances, is scheduled to close in the fourth quarter of Salesforce’s fiscal year 2027. Salesforce explicitly noted that the multibillion-dollar buyout will not alter its previously announced fiscal year 2027 financial guidance or affect its ongoing capital return prog
Joseph K
Jul 6
Salesforce Charges Only for AI Agents That Successfully Resolve Customer Issues
Agentic customer relationship management (CRM) provider Salesforce has introduced Agentforce Help Agent, a new solution designed to reduce the complexity of deploying and operating AI agents for customer service. https://www.thelec.net/news/articleView.html?idxno=11938
Joseph K
Jul 6
Salesforce CEO Co-Chairs Global AI Commission: “Trust Is the Foundation”
Salesforce Chair and CEO Marc Benioff, Rwanda’s President Paul Kagame, and ITU Secretary-General Doreen Bogdan-Martin have announced the launch of the AI for Good Global Commission – a body of more than 40 heads of state, industry CEOs and UN agency chiefs that will hold its first meeting in Geneva on 8 July. https://www.uctoday.com/productivity-automation/salesforce-ceo-benioff-ai-for-good-global-commission/
Joseph K
Jul 6
AI Salesforce Testing: Automate Org Without Scripts
Salesforce orgs are hard to test. The Lightning UI generates dynamic DOM elements with auto-generated IDs. These IDs shift after every seasonal release. Traditional selector-based scripts break constantly. And your QA team ends up spending more time fixing tests than running them. https://www.gearbrain.com/ai-salesforce-testing-without-scripts-2677162551.html
Joseph K
Jul 6
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