Salesforce MVP Hall of Fame member Vinay Chaturvedi has been named CEO of Plano-based mindZvue, a Salesforce Summit Partner. mindZvue said the appointment underscores the convergence of artificial intelligence and Salesforce, and that hiring Chaturvedi signals the company’s intent to evolve beyond its role as a Salesforce Summit Partner into a global innovation leader—blending AI, automation, and Salesforce expertise into what it calls “Innovation-as-a-Service.” https://dalla

Cloud software giant Salesforce is under a growing cloud of existential worry about the future of business software in the age of AI. As the poster-child for its category, can Salesforce prove to investors it has staying power? WSJ Heard on the Street Columnist Dan Gallagher joins us to discuss. Plus, there’s a major gender gap when it comes to usage of AI. Belle Lin hosts. https://www.wsj.com/podcasts/tech-news-briefing/salesforces-big-test-in-the-ai-era/f9f448ab-0360-4d9a

Salesforce has officially entered the ITSM space with the launch of Agentic IT Service. Last week, CEO Marc Benioff announced the company’s plan to showcase a new ITSM product at Dreamforce 2025 . Now, the CRM leader has unveiled the solution a month early, with Kishan Chetan, EVP and GM of Service Cloud at Salesforce , taking to LinkedIn to release a video of the new solution in action. https://www.cxtoday.com/crm/salesforce-introduces-agentic-it-service-to-compete-with-ser

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently.  Benioff made the comments while discussing how the new technology is impacting the $248 billion computer software company’s headcount during an appearance on "The Logan Bartlett Show" podcast that was published on Friday. https://www.fox35orlando.com/news/salesforce-ceo-cuts-4000-jobs-ai-agents-handle-half-customer-work

has always been the poster-child for its particular corner of the technology world. That job has recently gotten a lot harder.  Salesforce isn’t the largest company providing enterprise software designed for corporate customers— Microsoft MSFT 0.55% increase; green up pointing triangle and Oracle ORCL 3.06% increase; green up pointing triangle both generate much more in annual revenue. But those other two also run their own giant cloud computing networks that are fetching

Two enterprise giants have shed thousands of jobs worldwide, highlighting the cost of AI and cloud transitions in a turbulent tech economy. Oracle and Salesforce, two of the world’s largest enterprise software companies, are cutting thousands of jobs as they reshape operations around artificial intelligence and cloud services, according to multiple reports. The Times of India reported that Oracle has shed more than 3,000 jobs globally in recent weeks. The cuts span the Unite

Salesforce is laying off more workers from its San Francisco headquarters. The move comes just days after CEO Marc Benioff announced he's already slashed 4,000 customer service positions due to the efficiency of new AI programs. https://www.nbcbayarea.com/news/local/salesforce-layoffs-workers-san-francisco/3943626/

Salesforce Inc. (CRM) CEO Marc Benioff on Wednesday said the company secured a U.S. Army contract by outcompeting Palantir Technologies Inc. (PLTR) with lower prices and proven AI-driven solutions . https://www.benzinga.com/markets/tech/25/09/47516850/marc-benioff-says-salesforce-beat-palantir-on-us-army-contract-our-prices-are-just-so-much-lower

Salesforce (CRM) shares are sinking 8% in early trading Thursday, a day after CEO Marc Benioff called the customer-relationship software firm's soft current-quarter outlook "appropriately conservative." After the bell Wednesday, Salesforce reported second-quarter adjusted earnings per share (EPS) of $2.91 on revenue that increased 10% year-over-year to $10.24 billion. Analysts polled by Visible Alpha were looking for $2.78 and $10.14 billion, respectively. https://finance.y

Bret Taylor’s artificial intelligence startup Sierra has just joined an exclusive club: The company sports a new $10 billion valuation after raising $350 million in fresh capital. Sierra is one of just a handful of AI startups, including OpenAI , Anthropic, xAI, Safe Superintelligence and Thinking Machines that are valued at or above $10 billion. https://www.cnbc.com/2025/09/04/bret-taylor-sierra-ai-startup-salesforce-openai.html