This language acknowledges a shift in how agentic AI capabilities – digital labor – is discussed and reflects Salesforce’s own pivot to the agentic enterprise, where people use AI agents to get work done. “By partnering with Anthropic, we are bringing Salesforce directly into our customers' flow of work and providing the execution layer with context, data, governance and trust,” said Nick Johnston, SVP of Strategic Tech Partnerships, Salesforce. https://www.nojitter.com/ai-a

The Army has reached an agreement with Salesforce that the company says will help the Pentagon boost its data analytics capabilities and accelerate future agentic AI deployments. The indefinite-delivery, indefinite-quantity (IDIQ) contract announced Monday is worth up to $5.6 billion and includes a five-year base ordering period plus a five-year optional ordering period. https://defensescoop.com/2026/01/26/salesforce-army-contract-data-analytics-cloud-agentic-ai/

Salesforce and Anthropic are back with new integrations that make it easier for enterprise workers to use their preferred AI tools on the job. Today’s announcements build on a longstanding partnership between the two tech firms, dating back to 2024 . Teams can now use Slack’s Model Context Protocol (MCP) App directly in Claude, transforming the chatbot into a thinking workspace. https://theaieconomy.substack.com/p/salesforce-claude-slack-agentforce

Salesforce Inc. is attempting to tackle the growing challenge of artificial intelligence “agent sprawl” through the latest expansion of MuleSoft Agent Fabric, aiming to rein in the unchecked proliferation of autonomous systems operating across enterprises with limited oversight. While some organizations have yet to deploy AI agents in any meaningful way, Salesforce says there are already hundreds of early adopters betting on the promise of agentic automation, and it believe

Small businesses are constantly in search of ways to streamline operations and enhance productivity, and Salesforce has just unveiled a tool that promises to reshape how employees interact with AI in the workplace. The company recently introduced a revamped version of Slackbot, designed specifically to improve efficiency and knowledge-sharing among teams. At its core, this updated Slackbot acts as a personal assistant embedded directly within Slack, allowing users to leverage

Corporate leaders face a pivotal moment in the wake of tough decisions like layoffs: the all-hands meeting. Employees, reeling from upheaval amid economic pressures, demand clarity on what happened and what’s ahead. As one executive reflected after a botched session, ‘We were trying to explain the unexplainable.’ https://www.webpronews.com/all-hands-after-the-axe-ceos-high-stakes-playbook-for-layoff-fallout/

Salesforce is at work on a revamped partner program set to launch early in its 2027 fiscal year with components that include an annual review process to make sure solution providers are current on certifications and are delivering outcomes for customers while also “tripling down” on partner enablement, an evolved incentives model and more efficient product access. https://www.crn.com/news/ai/2026/salesforce-readies-revamped-partner-program-with-annual-reviews-improved-enablem

Welcome to the Cloud Wars Minute — your daily cloud news and commentary show. Each episode provides insights and perspectives around the “reimagination machine” that is the cloud. In today’s Cloud Wars Minute, I dive into the key innovations behind Salesforce’s push toward the agentic AI enterprise. https://cloudwars.com/cloud-wars-minute/salesforce-workspace-leads-spring-26-features-intelligent-hubs-agent-builders/

How concerned should we be about artificial intelligence and our mental health? Marc Benioff, the CEO of Salesforce, thinks there needs to be more regulation over AI products in the wake of multiple suicides linked to the technology. He revealed this stance Tuesday during an interview with CNBC’s Sarah Eisen at the World Economic Forum’s flagship conference in Davos, Switzerland. Benioff is no stranger to AI – Salesforce even announced a partnership with OpenAI , the company

Salesforce $CRM -6.09% chief executive Marc Benioff has called for more regulation of artificial intelligence after a string of cases in which the technology was linked with people taking their own lives. “This year, you really saw something pretty horrific, which is these AI models became suicide coaches," Benioff said, speaking at the World Economic Forum in Davos on Tuesday. “Bad things were happening all over the world because social media was fully unregulated. Now you’