Salesforce is expanding its presence in the Philippines with a new office in Manila and a multiyear commitment to equip thousands of Filipinos with AI and CRM skills, aiming to help local organizations evolve into Agentic Enterprises in the fast-growing agentic AI era. The move comes as AI-driven productivity gains in the Philippines could reach P2.8 trillion by 2030, positioning the country to shift from a service-led economy to an innovation hub.  https://insiderph.com/sale

Google confirms over 200 client records compromised via Gainsight App, not direct platform flaw. Google has officially confirmed that sensitive data belonging to over 200 corporate clients stored on the Salesforce platform has been compromised in a sophisticated cyber-attack. The incident is being classified as a severe Supply Chain Hack. Attackers did not exploit a direct vulnerability within Salesforce but instead gained access through a third-party application provided by

The highly publicized data breaches earlier this fall of Salesforce customers that were linked to Salesloft’s Drift application are coming back to haunt the cloud services giant. Salesforce executives reported late this week that they had identified “unusual activity” connected to applications published by Gainsight – whose platform helps companies manage their customer relationships – connected to Salesforce, and installed and managed directly by customers. https://security

Google has confirmed that hackers have stolen the Salesforce-stored data of more than 200 companies in a large-scale supply chain hack. On Thursday, Salesforce disclosed a breach of “certain customers’ Salesforce data” — without naming affected companies — that was stolen via apps published by Gainsight, which provides a customer support platform to other companies.   https://techcrunch.com/2025/11/21/google-says-hackers-stole-data-from-200-companies-following-gainsight-brea

Salesforce told customers Friday (Nov. 21) that it detected unusual activity involving applications published by Gainsight and installed and managed directly by customers. “Our investigation indicates this activity may have enabled unauthorized access to certain customers’ Salesforce data through the app’s connection,” the company said in a help article published Friday. Salesforce disabled the connection between Gainsight-published applications and Salesforce on Thursday

Salesforce has warned of detected "unusual activity" related to Gainsight-published applications connected to the platform. "Our investigation indicates this activity may have enabled unauthorized access to certain customers' Salesforce data through the app's connection," the company said in an advisory. https://thehackernews.com/2025/11/salesforce-flags-unauthorized-data.html

On November 19, 2025, Salesforce  announced  an investigation into unusual activity involving applications published by Gainsight, a company that provides customer success software integrated with Salesforce. In their advisory, Salesforce indicated that they had notified affected customers directly, and that an investigation is ongoing. Salesforce has not yet provided details about the full scope of the malicious activity.  https://arcticwolf.com/resources/blog/salesforce-dis

As the global technology sector grapples with the immense energy demands of the AI boom, Salesforce is attempting to decouple its growth from its environmental footprint. Under the stewardship of Sunya Norman , the company’s Senior Vice President of Impact, the software giant has architected a strategy that transcends traditional corporate social responsibility.  https://sustainabilitymag.com/news/salesforce-approaching-sustainability-in-the-age-of-ai

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for other companies to manage their customers.  In a notice published late Wednesday , Salesforce said the hacks involve “Gainsight-published applications connected to Salesforce, which are installed and managed directly by customers.”  https://techcrunch.com/2025/11/20/salesforce-says-s

Salesforce Inc. today announced the release of new deep observability tools to handle the growing need to provide management and maintenance of artificial intelligence agents after deployment. The new capabilities are included in the Agentforce 360 Platform , an enterprise-wide solution that embeds agents into almost every application the company provides. With Agentforce 360, companies can spin up fleets of AI agents to work alongside humans or communicate with each other t