AI has changed our personal lives, answering any question, unleashing our creativity, and delivering tailored insights with a simple prompt. But in the workplace, AI hasn’t yet been so transformative — bogged down by unintuitive interfaces, fragmented across multiple teams and tools, beset by hallucinations and inconsistency, and lacking the context that the workplace demands.  https://www.varindia.com/news/Salesforce-announces-the-general-availability-of-Slackbot-%E2%80%93-Y

It was never actually in doubt that Salesforce was indeed “all in” on cracking open the Life Sciences market, particularly following the ending of its long-term alliance with Veeva Systems. As noted last year when the relationship moved from separation to divorce , the two are now out there competing for replacement deals right across the hugely lucrative Health and Life Sciences (HLS) sector - and it’s a battle royale that might well become increasingly bloody. Salesforce Ch

Salesforce has announced its Spring ’26 Release, introducing new AI, data, and automation capabilities designed to help enterprises operate as “Agentic Enterprises.” The update emphasizes shared context across AI agents spanning sales, service, and commerce, positioning coordinated intelligence as a core requirement for scalable customer experiences. https://futurumgroup.com/insights/salesforces-agentic-enterprise-push-highlights-the-role-of-context/

Salesforce has released a new version of Slackbot for general availability, positioning it as a built-in personal work agent inside Slack for customers on Business+ and Enterprise+ plans. The company said Slackbot uses a customer’s own Slack conversations, files and context. It sits inside Slack and responds through the same interface employees already use for messaging and collaboration. Salesforce also linked the launch to its broader Agentforce strategy. The company descri

New York’s January 15, 2026 hearing on AI risk and accountability brought out the usual parade of polished testimony: “trust,” “ethics,” “innovation,” and other words that get thrown around like confetti at a compliance-themed wedding (they exist). Salesforce submitted written testimony on the New York AI Act (S1169/S1169A). If you read it closely (or listen to it like I did via a text to speech thing), it’s closer to a casino dealer explaining that the rules are very impor

Sweden-based climate and nature solutions provider Milkywire announced that it has completed $5 million of carbon removal pre-purchase agreements for CRM solutions provider Salesforce with 19 suppliers spanning multiple technologies, aimed at supporting early-stage carbon removal pathways with high long-term potential. https://www.esgtoday.com/salesforce-signs-deals-to-purchase-carbon-removal-from-19-early-stage-suppliers/

Salesforce has launched a completely rebuilt version of Slackbot powered by Anthropic’s Claude AI. This is a full-blown AI agent that can search through your company’s data, draft documents, and take actions on your behalf. The enhanced Slackbot launched as a general release for Business+ and Enterprise+ customers. Unlike traditional chatbots that simply respond to queries, this rebuilt assistant operates as an AI agent that learns from workplace conversations and proactivel

Salesforce is moving beyond simple generative tools with a major upgrade to Slack’s signature assistant — now a true AI-powered work agent that could change how marketers and cross-functional teams get work done. The rebuilt Slackbot, now generally available to Business+ and Enterprise+ customers, taps into your actual Slack conversational data to answer questions, organize tasks, draft content and automate workflows — all with natural language prompts right in the flow of wo

The little square face with a smile has been a fixture in Slack workspaces since the beginning, handling mundane tasks like setting reminders and answering basic questions. Today, that familiar icon represents something fundamentally different. Salesforce has reimagined Slackbot as a deeply personal AI agent that understands not just your messages, but your entire organizational context. https://salesforcedevops.net/index.php/2026/01/13/slackbot-gets-a-glow-up/

Salesforce is bolstering its Slack app with generative artificial intelligence to help users find relevant information and sort through the mountains of communication chaos. After announcing plans in October to bring generative AI to Slackbot, its virtual assistant, Salesforce said on Tuesday that it will become available to Business+ and Enterprise+ Slack subscribers. https://www.cnbc.com/2026/01/13/salesforce-releases-updated-slackbot-powered-by-anthropics-ai-model.html