Salesforce is disrupting itself -- CIOs can't afford to look away

About a week ago at TrailblazerDX, Salesforce's developer conference, Salesforce announced a headless architecture that puts agents in the driver's seat of applications and how people interact with them. 

After reviewing the announcement, I was left with many questions -- questions I'm hearing from CIO friends as well: Should CIOs rethink their approach to their current application stack? Should purchase plans still include seat-based subscriptions? How does Salesforce intend to win and differentiate as apps increasingly become databases orchestrated by agents automating tasks on behalf of humans? And how does Salesforce prevent market disintermediation in an open agentic world?

https://www.informationweek.com/machine-learning-ai/salesforce-is-disrupting-itself-cios-can-t-afford-to-look-away