Salesforce Inc. (CRM) continues to showcase impressive growth, primarily driven by its cutting-edge platform that seamlessly integrates...

Already a partner of Salesforce, ERM has over the past period implemented Salesforce Net Zero Cloud for more than a dozen clients,...

Surging demand is pushing field service teams to the limit. Inefficient scheduling is the #1 time drain on field service teams, and...

Agentforce for Field Service automates scheduling, paperwork, and reporting — freeing skilled workers to focus on repairs,...

ERM, the world’s largest specialist sustainability consultancy, has deepened its partnership with Salesforce by joining as a global tier...

Spanish banking group CaixaBank has teamed up with US-based customer relationship management software giant Salesforce as the bank looks...

Tradespeople and technicians spend almost a full day every week filling out paperwork and completing admin tasks, and it’s having a huge...

Every time I get a press release about AI agents , I get a slightly queasy feeling. It is not quite as bad as that dizzy feeling I get...

Salesforce has introduced Agentforce for Field Service, a digital labor platform that augments dispatchers and technicians with...

Tradespeople and technicians are spending almost a full working day every week on low-value tasks, such as inputting manual data or...