How Salesforce's 5-level framework for AI agents finally cuts through the hype

Every time I get a press release about AI agents, I get a slightly queasy feeling. It is not quite as bad as that dizzy feeling I get every time someone insists on pitching me about vibe coding, nor is it the nails on a chalkboard feeling I get every time a PR rep sends me something with the word "convo" in it when asking for an interview or discussion with one of their clients.

https://www.zdnet.com/article/how-salesforces-5-level-framework-for-ai-agents-finally-cuts-through-the-hype/