Joseph K
- Nov 16, 2023
Salesforce moves to reinvent customer service experiences with generative AI
Salesforce Inc. said today it’s adding yet another artificial intelligence capability to its arsenal with the launch of a new application...
Joseph K
- Nov 16, 2023
Salesforce Service Cloud Gets Smarter with New AI-Powered Insights
Today, Salesforce launched Service Intelligence, a powerful new analytics app for Service Cloud designed to boost agent productivity, cut...
Joseph K
- Nov 15, 2023
Salesforce adds more generative AI features to Sales Cloud
Salesforce Inc. today said it’s infusing its Sales Cloud platform with yet more artificial intelligence capabilities as part of its...
Joseph K
- Nov 15, 2023
Salesforce Adds AI-Powered Innovations to Sales Cloud
Salesforce today launched artificial intelligence and data innovations in Sales Cloud, including embedded AI assistant Copilot for Sales....
Joseph K
- Nov 15, 2023
How Innovations in Salesforce’s Automotive Cloud Could Set a Precedent in Software-Driven Vehicles
While undoubtedly, the electrification of vehicles and the continuing search for more carbon-friendly fuel substitutes are leading the...
Joseph K
- Nov 14, 2023
Salesforce exec Denise Dresser appointed as new Slack CEO
Salesforce executive Denise Dresser has been appointed as Slack’s new chief executive officer effective immediately, marking the firm’s...