Five years ago, the Department of Veterans Affairs launched a new medical records system meant to fix a health network running on decades old technology. The rollout became one of the most cited failures in modern government technology, tied to patient deaths and years of paused deployments. https://www.thestreet.com/technology/salesforce-ai-veterans-affairs-deal

Salesforce (CRM) shares edged higher in pre‑market trade after the company landed a $1.6 billion contract with the U.S. Department of Veterans Affairs. The one‑year deal, with options for two more, will see Salesforce’s cloud, data, and AI tools modernize VA systems, expanding a federal footprint that already includes a $5.6 billion U.S. Army contract and a $72 million Air Force deal. https://www.tipranks.com/news/weekend-updates/salesforce-snags-1-6b-va-deal-as-wall-street-d

This agreement is expected to leverage Salesforce's technology to streamline operations and improve care delivery for veterans, which could significantly impact the company's revenue and market position moving forward. https://finance.yahoo.com/technology/ai/articles/salesforce-lands-1-6b-veterans-133014487.html

Salesforce will support veteran health care and service delivery by building upon existing technology under a new Department of Veterans Affairs Agentic Enterprise Licensing Agreement worth up to $1.6 billion, the company announced Friday. “The goal is simple: Reduce administrative burden, help employees get to the right information faster, and give them more time to deliver the care and benefits Veterans have earned.” said Kendall Collins, CEO of Missionforce and government

Salesforce plans to invest $1 billion in Switzerland over five years to enhance AI deployments, workforce programs, and partnership expansion. This commitment aims to strengthen Salesforce's presence and capabilities in the Swiss enterprise market. The investment will support the deployment of agentic AI technology and bolster local partnerships. https://www.marketscale.com/industries/software-and-technology/salesforce-commits-1-billion-to-switzerland-over-five-years-to-expan

The enterprise software firm is adding carbon emissions and energy consumption data to the “nutrition labels” for several widely used AI models. Software firm Salesforce has added metrics about energy consumption and carbon emissions to the model cards it publishes for several of its widely used artificial intelligence models. https://trellis.net/article/salesforce-expands-disclosures-about-ai-environmental-impact/