Walk into almost any enterprise organization today, and you'll find the same configuration: Microsoft 365 handles the day-to-day. Teams for collaboration. Outlook for approvals. SharePoint for documents. Excel for... everything else. And sitting alongside it, the CRM your revenue, operations, and service teams depend on: Salesforce. https://www.informationweek.com/software-services/the-real-cost-of-running-microsoft-365-and-salesforce-in-silos

Salesforce is investing in Callimacus, the artificial intelligence-powered platform developed by luxury retailer Brunello Cucinelli’s Solomei AI team, betting that AI-generated shopping experiences could reshape how brands engage online shoppers. https://www.digitalcommerce360.com/2026/07/31/salesforce-agentic-ai-brunello-cucinelli-callimacus/

After nearly three decades at Microsoft, cybersecurity executive Krishna Kumar Parthasarathy has announced he is joining Salesforce as executive vice president of engineering. Parthasarathy is part of a wave of senior Microsoft security leaders who have departed this summer for executive roles at major tech competitors, including Amazon Web Services (AWS), ServiceNow and Salesforce. https://www.geekwire.com/2026/salesforce-hires-ex-microsoft-exec-to-lead-agentforce-engineerin

According to IDC Market Research, companies lose 20–30% of their revenue potential [1] due to inefficiencies caused by data silos. For a mid-sized business with $10 million in revenue, that’s $2–3 million slipping away every year, not because of a lack of demand, but because systems don’t work together. And nowhere is that more visible than in Salesforce–Jira workflows. https://hackernoon.com/5-of-the-best-salesforce-jira-integration-tools-in-2026

For more than 15 years, University of Utah Professional Education (ProEd) staff relied on a massive Microsoft Excel workbook to manually track hundreds of adult learners through multicourse certificate and microcredential programs. A new Salesforce-powered enrollment tracker has transformed that process, increasing student support while reducing administrative work and giving staff better tools to make data-informed decisions. https://attheu.utah.edu/facultystaff/salesforce-g

Salesforce has received a Department of Veterans Affairs contract with a ceiling of $1.6 billion to modernize healthcare, benefits administration, and other services for U.S. veterans. The Agentic Enterprise License Agreement has an initial one-year term and includes options for two additional one-year renewals. https://pulse2.com/salesforce-secures-1-6-billion-department-of-veterans-affairs-technology-contract/amp/