Salesforce was unable to improve its margin forecasts because of the dollars it is spending on Claude tokens, an investor conference heard last week. As an example of how heavily the CRM giant is investing in its own AI capabilities to build products for customers, Mike Spencer, deputy CFO and head of finance Salesforce, told the Deutsche Bank Technology Conference last week that spending with Anthropic — the LLM-builder with which it has launched a new partnership — was suff

Docusign announced that it has been named a recipient of the Salesforce Global Partner of the Year and Partner of the Year for System of Engagement awards. Docusign was recognized for the expansion of Intelligent Agreement Management (IAM) integrations across Salesforce, Agentforce, and Slack, allowing customers to close deals, get contract insights for renewals, and collaborate around agreements, all without leaving their flow of work. https://www.prnewswire.com/news-release

Last week, Salesforce (CRM+2.92%) reported strong second-quarter results, but the bigger story was a deal that makes Anthropic's Claude the default reasoning engine inside Salesforce's products. Claude runs in Agentforce, Slack, and Slack's coding product, so Salesforce customers get a frontier model without ever leaving its ecosystem. The stock had its best day since 2020, jumping nearly 23% on the news. https://www.fool.com/investing/2026/09/02/salesforce-its-biggest-ai-thr

Sinch Mailgun, part of Sinch AB, (publ), today released a new integration for Agentforce Marketing that allows marketers to test how emails render across inboxes and devices without leaving Salesforce. Built specifically for Agentforce Marketing, formerly known as Marketing Cloud Next, as a native Lightning Web Component, Mailgun Inspect enables marketing teams to preview and test emails across more than 100 email clients and devices directly within their existing workflow. T

Salesforce’s Winter ’27 Release shifts Agentforce from task-level assistance to end-to-end autonomous workflow execution, arriving as 73.1% of enterprise software decision makers (n=833) rank Agentic AI as a high technology priority, consistent with the 86.6% high-priority figure from the prior 1H 2026 survey wave (n=830). The release delivers 15 production-ready innovations spanning contact center, commerce, scheduling, and developer tooling, with early production metrics in

While Salesforce CEO Marc Benioff has frequently used quarterly earnings calls to proclaim that some recent deal made him more excited than he’s ever been, I am fully convinced that Benioff really meant it last week when he gushed that his breakthrough deal with Anthropic is delivering “something the world has never seen.” https://cloudwars.com/ai/marc-benioffs-masterpiece-claudeforce-and-anthropic-turbocharge-salesforce/