The challenge of delivering seamless accessibility support at large-scale events has long been a logistical hurdle. Salesforce recently unveiled a significant leap forward, demonstrating how agentic AI can fundamentally transform this experience. By deploying an Agentforce -powered channel expert at its Dreamforce Disability Help Desk, the company has established a new benchmark for responsive and personalized accessibility services. This initiative not only streamlines oper

Of the original six trillion trees that covered the earth’s landmass, only three trillion remain. A further 10 billion trees are lost every year, which increases the risks of climate change, soil erosion and air pollution. Companies like Salesforce are championing the fight against climate change and deforestation by reducing emissions and funding reforestation efforts. https://sustainabilitymag.com/news/salesforce-protecting-ecosystems-sustainable-ai-solutions

Salesforce has announced integration with the Agentic Commerce Protocol developed by Stripe and OpenAI, marking the first partnership between a commerce platform provider and the payments infrastructure following the protocol's introduction. The integration connects  Salesforce 's Agentforce Commerce platform with Stripe's payment processing systems to enable transactions initiated through artificial intelligence agents. https://fintechmagazine.com/news/salesforce-partners-w

Salesforce just pulled back the curtain on its most ambitious AI upgrade yet: Agentforce 360 . Billed as a platform to close the “agentic divide” between humans and AI agents, it marks a turning point in how the company envisions productivity, marketing, and CX at scale. https://www.contentgrip.com/salesforce-agentforce-360/

Salesforce, Inc. (NYSE: CRM ) is one of the 10 Best American AI Stocks to Buy According to Analysts . On October 13, Reuters reported that Salesforce, Inc. (NYSE:CRM) has announced it will invest $15 billion in San Francisco over the next five years. This investment is aimed at boosting AI adoption. https://finance.yahoo.com/news/salesforce-crm-invest-15-billion-114723527.html

The configure-price-quote software category is experiencing its most significant transformation in a decade. Salesforce’s decision to sunset CPQ as a standalone product (folding it into Revenue Cloud while reducing support and forgoing AI enhancements) has fundamentally altered the competitive landscape. The result has been urgent platform evaluation for thousands of organizations suddenly facing an uncertain product roadmap. https://www.digitaljournal.com/business/the-7-sal

Salesforce has announced the global availability of Agentforce 360, a new platform that integrates humans and AI agents in a single system aimed at redefining enterprise productivity and customer engagement. Described as the foundation of the “Agentic Enterprise,” the platform allows businesses to connect employees, customers, and data within one trusted environment. https://newsbytes.ph/2025/10/23/salesforce-launches-agentforce-360-intros-agentic-enterprise-model/

Amid Salesforce’s impressive rollout of new Agentforce capabilities, partnerships, and customer testimonials, the company also revealed that its high ambitions for agentic AI and Data Cloud are pushing it beyond its traditional CRM base into new market categories, including supply chain. To be clear, Marc Benioff certainly did not say he intends to take on SAP and Oracle and other well-established supply-chain vendors. But what Benioff and his colleagues did say is that

The co-founder and CEO of Salesforce, said last week that Donald Trump should make good on his threats to send the US national guard into San Francisco, despite resistance from local leaders. Even Marc Benioff’s own public relations manager was aghast at his remarks, according to the New York Times . https://www.theguardian.com/technology/2025/oct/20/salesforces-marc-benioff-trump-aws-outage-openai-sora

I spent last week on a reporting assignment in San Francisco. While there, I dropped by Salesforce’s huge Dreamforce conference. Salesforce founder and CEO Marc Benioff made lots of headlines—but probably not for the reason he wanted. https://finance.yahoo.com/news/salesforce-revamps-agentforce-try-pull-191544404.html