Salesforce’s API‑First Strategy For Headless Is Reframing the Role of CRM Interfaces
- Joseph K
- May 7
- 1 min read
When Salesforce first introduced Headless 360 in April, much of the conversation focused on user interfaces, composable front ends, and whether CRM was moving toward a “no‑UI” future.
In practice, Headless 360 signals Salesforce’s move to redesign CRM around an API‑first execution layer, where AI agents can act directly on business logic without relying on human navigation.
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