In a Wednesday interview with CNBC’s Jim Cramer , Salesforce CEO Marc Benioff defended the guidance his company issued — even as the...

Unit 42 has observed activity consistent with a specific threat actor campaign leveraging the Salesloft Drift integration to compromise...

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has...

Billionaire CEO Marc Benioff said his $248 billion Salesforce has cut about 4,000 customer service roles as AI agents step in to do the...

Organizations relying on Salesforce for critical business functions must be prepared to investigate and remediate security incidents...

The CRM giant, which employed 76,453 people across all divisions as of January, implemented what Benioff described as “agentic AI” to...

Salesforce has laid off 4,000 customer support employees as artificial intelligence takes on a growing share of its service operations....

The jury may still be out on whether generative AI is going to cause widespread job losses, but the impact of the technology is already...