Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount.

Benioff revealed the layoffs during an interview published Friday on The Logan Bartlett Show podcast.

“I’ve reduced it from 9,000 heads to about 5,000, because I need less heads," Benioff said while discussing the impact of AI on Salesforce operations.

https://www.nbcbayarea.com/news/local/salesforce-layoffs-artificial-intelligence/3941975/