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NEWS
Salesforce's Cost Cuts Boost Margins: Will Expansion Continue Further?
Salesforce, Inc. CRM has delivered strong margin expansion over the past year, driven by disciplined cost controls and a shift toward profitable growth. The company’s operating efficiency has improved steadily, as reflected by margin expansion in each of the trailing four quarters. In the first, second, third and fourth quarters of fiscal 2026, Salesforce’s non-GAAP operating margin expanded 20 basis points (bps), 60 bps, 240 bps and 110 bps, respectively, on a year-over-yea
Joseph K
Mar 26
Contact Rate Is Falling. Here’s Why Salesforce Isn’t Enough in 2026
Outbound compliance used to sit squarely within a company’s legal or compliance function. List scrubbing, calling windows, and recordkeeping requirements. Meanwhile, revenue teams focused on volume, speed, and conversion. Today, compliance directly influences deliverability. It affects whether calls connect, how carriers classify your traffic, and whether campaigns can scale without disruption. When compliance breaks down, performance follows. https://telecomreseller.com/2026
Joseph K
Mar 26
Salesforce halts raises for senior employees while boosting bonuses up to 140%
Company shifts pay strategy toward stock and performance-linked rewards as Big Tech rethinks senior compensation. Salesforce has decided to withhold salary increases for its director-level and senior employees this year, even as it raises bonus payouts and expands stock-based compensation for top performers. The move, outlined in an internal memo seen by Business Insider, signals a shift in how the company is rewarding senior talent, with greater emphasis on performance-linke
Joseph K
Mar 25
Salesforce Grants Equity Awards to Apromore Under Its Inducement Equity Incentive Plan
Salesforce (NYSE: CRM), the #1 AI CRM, today announced it has granted equity awards under its 2014 Inducement Equity Incentive Plan (the "Plan") to new employees who joined Salesforce in connection with the acquisition of Apromore. The Plan was adopted by the Salesforce Board of Directors in July 2014, in accordance with New York Stock Exchange Rule 303A.08. https://www.businesswire.com/news/home/20260325027718/en/Salesforce-Grants-Equity-Awards-to-Apromore-Under-Its-Induceme
Joseph K
Mar 25
Salesforce's highest-level employees aren't getting raises this year. Here's what some will receive instead.
Salesforce isn't offering raises this year to employees at the director level and above, according to an internal email viewed by Business Insider. "We have decided to focus merit increases at the Senior Manager level (grade 8) and below," states the email, sent by the company's human-resources team. https://www.businessinsider.com/salesforce-isnt-giving-raises-for-director-level-and-above-memo-shows-2026-3
Joseph K
Mar 25
Salesforce Agentforce Contact Center Brings Unified Data and AI Agents to Customer Service
Unification is one of the key concepts defining the progress of AI. It’s not a new idea. Before the widespread introduction of AI tools and technologies, the need for unifying data was becoming increasingly important as businesses began grappling with the complications of disparate systems. https://cloudwars.com/ai/salesforce-agentforce-contact-center-brings-unified-data-and-ai-agents-to-customer-service/
Joseph K
Mar 25
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