Salesforce Inc. said today it’s trying to break down the siloes that separate enterprise’s customer relationship management data from their productivity tools, specifically for artificial intelligence agents. It’s doing so by expanding its partnership with Google Cloud, unveiling a deep set of integrations that will enable autonomous agents to work seamlessly across both company’s ecosystems. The focus of the expanded partnership is all about “agentic interoperability,” Sales

Unisys (NYSE: UIS) has announced an expansion of its collaboration with Salesforce to strengthen the delivery of its on-site technology support. Unisys continues to enhance its Digital Workplace Solutions Field Services by integrating Agentforce 360, to help deliver speed, precision, and reliability to every service call. Agentforce 360 is the complete portfolio of Salesforce solutions that powers the agentic enterprise – connecting apps, data and AI agents on one trusted pla

Salesforce (CRM) CEO Marc Benioff dismissed the idea of vibe coded CRM replacing SaaS companies, saying data security and compliance make Salesforce indispensable, The Wall Street Journal’s Sebastian Herrera reports. Salesforce plans to unveil a new AI platform, Agent Albert, by year-end, aiming to make its software more valuable amid AI disruption fears. Its existing AI product, Agentforce, is used by 23,000 customers, but early reviews were tepid due to data preparation iss

Salesforce has introduced a new platform, Headless 360, aimed at enabling enterprises to build and scale agent-driven workflows where software agents execute business processes with minimal human intervention. The platform brings together Salesforce’s AI and developer tools into a headless, API-driven layer that allows automated systems to directly interact with enterprise data and workflows. https://www.varindia.com/news/Salesforce-opens-ecosystem-to-external-AI-agents-with-

Lisa DeMille, Senior Vice President of Global Solution Engineering at Salesforce, discussed the challenges of transitioning AI from pilot projects to operational use in government agencies. She highlighted a third-party study showing 95% of AI pilots fail. DeMille emphasized a four-system process: context, application, agency orchestration and engagement. She noted significant AI adoption, particularly Slack, which has reduced work hours by 20% and saved up to $7 million week

Wall Street believes AI will destroy his business, but Marc Benioff, CEO of Salesforce, begs to differ. Sure, Salesforce stock is down 28% this year on fears that AI agents will replace the software-as-a-service model that made the company a giant. The worst-hit SaaS companies have plummeted twice that much on the same “SaaSpocalypse” thesis: Why pay per employee for software when AI can do the work with fewer people? https://www.entrepreneur.com/business-news/salesforce-ceo-