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NEWS
Cint and Salesforce to Deliver the Next Generation of AI-Powered Support
Cint, the global technology company behind continuous research and measurement, today announced an expanded collaboration with Salesforce, the world’s #1 AI CRM, through Slack, its cloud-based team communication platform. This builds on a multi-year strategic roadmap that has seen Cint make substantial investments in the Salesforce ecosystem. Cint’s existing relationship leverages Salesforce Sales Cloud to power a custom CPQ (Configure, Price, Quote) engine and Einstein Bots,
Joseph K
May 21
Salesforce extends its headless push into enterprise data via Informatica
Salesforce appears to be on a mission to “decapitate” enterprise software. After unveiling headless commerce and headless applications, the company late on Wednesday extended the label to enterprise data management via Informatica, one of its more recent acquisitions, as part of its broader industry push to prepare enterprise systems for autonomous AI agents. https://www.cio.com/article/4175896/salesforce-extends-its-headless-push-into-enterprise-data-via-informatica.html
Joseph K
May 21
Salesforce expands London headquarters with revamped AI support
Salesforce has expanded its City of London campus by relocating its London AI Centre to Salesforce Tower, as part of its ongoing $6 billion UK investment strategy. From the expanded site, Salesforce will work directly with enterprises, partners, startups, and the public sector to drive AI adoption across the UK. https://www.iteuropa.com/news/salesforce-expands-london-headquarters-revamped-ai-support
Joseph K
May 21
Why Salesforce's Arundhati Bhattacharya thinks this is a defining moment for AI adoption in India
Salesforce is expanding its India strategy around agentic AI, multilingual customer engagement and local cloud as enterprises accelerate adoption of artificial intelligence across sectors. The company recently launched Hindi support for Agentforce Voice to expand AI-led customer interactions across India’s non-English-speaking markets. It also announced the upcoming availability of MuleSoft on Hyperforce in India, allowing enterprises to host integrations and AI-powered workf
Joseph K
May 21
Informatica from Salesforce Goes Headless Across Google Cloud, Snowflake, and Databricks
Informatica from Salesforce has made a significant headless play with the announcement of new integrations with Google Cloud, Snowflake, and Databricks. Confirmed at Informatica World 2026 in Las Vegas, the headless premise is that data quality, governance, and master data capabilities should not sit behind a UI, but operate as callable services that AI agents can invoke mid-workflow, on any platform. The issue that Informatica is attempting to solve here is based on the beli
Joseph K
May 21
Salesforce Expands London AI Campus as Agentforce Adoption Moves “Beyond Pilots”
Salesforce has opened a new AI center in London, positioning the site as a hub for customers, partners, public sector organizations and startups to explore agentic AI use cases. “We’ve moved past pilots,” said Zahra Bahrololoumi CBE, CEO of Salesforce UKI, speaking at the center’s opening. “We’re now in the era of execution, and execution at scale.” https://www.cxtoday.com/crm/salesforce-expands-london-ai-campus-as-agentforce-adoption-moves-beyond-pilots/
Joseph K
May 20
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