Salesforce Unveils AI-Powered Innovations For Retailers To Boost Productivity & Unite In-Store & Digital Shopping

Salesforce has unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS. They aim to help store associates, customer service representatives, and digital merchants boost productivity and sales, while delivering more personalised shopping experiences.

Agentforce for Retail includes a new library of pre-built agent skills, making it easier for retailers to build AI agents that automate time-consuming tasks, such as order management and appointment scheduling, and deploy rapid shopper personalisation at scale.

https://www.bandt.com.au/salesforce-unveils-ai-powered-innovations-for-retailers-to-boost-productivity-unite-in-store-digital-shopping/