Salesforce India debuts Agentforce Life Sciences to drive customer engagement and alleviate doctor burnout

Salesforce India has announced the availability of Agentforce Life Sciences for customer engagement, extending the Agentforce Life Sciences portfolio with a new agent-first solution that revolutionizes the way life sciences companies interact with healthcare professionals (HCPs).

The new module aims to solve a critical industry challenge. Burnt-out physicians have 75% more information per drug to parse through than a decade ago, but barely a third of healthcare professionals feel their needs are being met and continue to cite feeling spammed by pharmaceutical and medical device organizations. Amid rising scrutiny and pipeline pressures, Agentforce Life Sciences employs digital labour to cut through the noise, drive meaningful engagement, and help close care gaps.  

https://www.pharmabiz.com/NewsDetails.aspx?aid=182111&sid=2