Salesforce’s Benioff Says Microsoft AI ‘Has Disappointed So Many Customers,’ But Vendor Hits Back

Salesforce CEO and co-founder Marc Benioff said earlier this week that Microsoft’s artificial intelligence products and strategy “has disappointed so many customers,” touting his company’s own platform and upcoming “agent” brand of AI products as superior to Microsoft’s Copilots.

Jared Spataro, Microsoft’s corporate vice president for artificial intelligence at work, challenged Benioff’s comments in a statement to CRN.

https://www.crn.com/news/ai/2024/salesforce-s-benioff-says-microsoft-ai-has-disappointed-so-many-customers-but-vendor-hits-back