Salesforce Launches Agentforce for Retail and Retail Cloud with Modern POS

Salesforce today unveiled Agentforce for Retail and Retail Cloud with Modern POS, helping store associates, customer service representatives, and digital merchants boost productivity and sales, while delivering more personalized shopping experiences.

Agentforce for Retail includes a new library of pre-built agent skills to help retailers build AI agents that automate time-consuming tasks, such as order management, appointment scheduling, guided shopping, loyalty promotion creation, and deploy rapid shopper personalization at scale.

https://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/Salesforce-Launches-Agentforce%C2%A0for-Retail-and%C2%A0Retail-Cloud-with-Modern-POS-167523.aspx