How Salesforce Can Help Car Dealers Improve Customer Experience and Operations

The car industry is experiencing a technological shift that is assisting car dealerships with their day to day problems.These issues are focused on delivering customer service and improving business processes. However, a significant problem is data integrity. Studies show that 58% of automotive firms experience some form of outdated information or having the wrong information altogether.This issue disrupts customer service and creates inefficiencies.Salesforce for automotive industry offers solutions specifically for car dealerships. Its tools help businesses handle data more effectively, improve customer relationships, and modernize their workflows. By addressing these common problems, Salesforce supports car dealers in creating better experiences for their customers.

https://theweeklydriver.com/2025/01/how-salesforce-can-help-car-dealers-improve-customer-experience-and-operations/