Salesforce Inc. today announced the release of new deep observability tools to handle the growing need to provide management and maintenance of artificial intelligence agents after deployment. The new capabilities are included in the Agentforce 360 Platform , an enterprise-wide solution that embeds agents into almost every application the company provides. With Agentforce 360, companies can spin up fleets of AI agents to work alongside humans or communicate with each other t

Salesforce has disclosed another third-party breach in which criminals - likely ShinyHunters (again) - may have accessed hundreds of its customers' data. This time, the suspicious activity involves Gainsight-published applications connected to Salesforce, which are installed and managed directly by customers. “This activity is likely related to UNC6240 (aka ShinyHunters),” Google Threat Intelligence Group’s principal analyst Austin Larsen told The Register , adding that the

Salesforce has announced the acquisition of Informatica. First reported back in May, the purchase has now officially been confirmed for approximately $8BN. The deal will see Salesforce leverage Informatica’s AI-powered cloud data management capabilities to improve its agentic AI offerings – most notably, the Agentforce platform. Alongside the data catalog, Salesforce will also gain access to Informatica’s integration, governance, quality and privacy, metadata management, and

Software company Salesforce is investing $15 million into Georgia’s economy and workforce, creating over 250 jobs in metro Atlanta in the next three years. Gov. Brian Kemp announced the decision on Tuesday, crediting the company’s decision to the state’s “unwavering commitment to fostering innovation and economic opportunity.” https://www.wabe.org/salesforce-announces-15m-investment-in-georgia-economy/

Salesforce, the world’s leading AI CRM platform, announced that it has officially completed its acquisition of Informatica, a prominent enterprise AI-powered cloud data-management company. The transaction, valued at approximately $8 billion in equity, brings Informatica’s extensive portfolio of data catalog, integration, governance, quality, privacy, metadata management, and master data management services into the Salesforce ecosystem. https://pulse2.com/salesforce-completes

Salesforce CRM +0.56% ▲ has completed its acquisition of Informatica (INFA) for $8 billion, a definitive move to establish the most comprehensive, agent-ready data platform in the industry . This could be a calculated strike against platform rivals, primarily Microsoft MSFT -1.09% ▼ and Oracle ORCL -6.21% ▼ . Salesforce is seizing control of the crucial data governance and integration layer required for enterprise-grade AI. https://www.tipranks.com/news/salesforce-buys-infor

Despite the improvements and enhancements made in recent times, AI is still unpredictable and unreliable. Across the customer service and experience space, the technology is being used to answer questions, guide purchases, and increasingly handle conversations once reserved for human agents. Yet a familiar problem keeps surfacing: these systems still behave unpredictably. They can be fluent and insightful one moment, then miss something basic the next. And when that happens,

Salesforce Inc. will invest $15 million to expand its operations in Georgia, creating more than 250 jobs in Fulton County by the end of 2028, Gov. Brian Kemp announced Tuesday. The San Francisco-based customer relationship management software giant currently employs more than 2,000 people across Georgia and serves clients in financial services, healthcare, retail, manufacturing, logistics and the public sector. https://www.11alive.com/article/news/local/salesforce-invest-15-

Business software maker Salesforce Inc. is investing $15 million to expand its operations in Georgia, Gov. Brian Kemp announced on Tuesday. The expansion is expected to create more than 250 new jobs in Fulton County by the end of 2028. https://www.cbsnews.com/atlanta/news/salesforce-bringing-hundreds-of-new-jobs-to-atlanta-with-15-million-expansion-to-operations/

Salesforce research into how CIOs are using agentic AI has found the technology to be making their roles more strategic than ever within their businesses. The customer relationship management (CRM) supplier conducted an online survey with market research firm NewtonX among 200 CIOs from 24 countries in October 2025. This was the second year of the survey. It found that AI implementation has increased by 282% since 2024, from 11% to 42%, and the AI budget has nearly doubled.