Salesforce Lightning is a complete transformation of the Salesforce interface. It promises a modern, seamless, and highly customizable user experience to enhance productivity. With App Builder and AI tool integration, learn how Lightning is revolutionizing the CRM experience! Often regarded as the leader in the CRM market, Salesforce held approximately 20% to 25% of the global market in 2024. This puts it ahead of other players like Microsoft Dynamics, SAP , and Oracle....

Like many fast-growing companies betting on artificial intelligence, Salesforce is pacing far behind its climate action plan.  The $38 billion enterprise software business said in 2021 that it would halve absolute emissions by 2030. Four years later, the company can point to solid progress on cutting emissions from electricity use. But those gains have been entirely canceled out by emissions growth elsewhere, including in the data centers that power its AI products....

CRM giant Salesforce is facing criticism from its own customers and community members after it quietly removed the search bar from its online help pages. The previous search function has been replaced with the AI-powered Agentforce assistant. The move has sparked a backlash with users calling for the return of the classic search functionality. Previously, users on the Salesforce Help site could use the search bar to type keywords, filter by topic, and drill down to quickly fi

Vibe coding is one of the newest approaches to AI-powered software development this year, and enterprises have quickly shown interest in testing it out. The idea that developers could describe an application and get a quick prototype built by AI is alluring to executives on the prowl for efficiency gains.  https://www.ciodive.com/news/Salesforce-agentforce-vibe-coding/801720/

Enterprise giant Salesforce is looking to ride the vibe-coding wave — where developers describe what they want in natural language and AI agents write the code — with its new AI-powered developer tool.   Salesforce announced its new vibe-coding offering, Agentforce Vibes, on Wednesday. This new coding tool helps developers work autonomously on Salesforce apps and agents by handling much of the technical implementation automatically. Agentforce Vibes can help developers from t

Salesforce will showcase its latest agentic AI solutions at GITEX Global in Dubai, demonstrating how organisations can drive Digital Transformation and efficiency through intelligent automation. Salesforce is set to showcase its newest agentic AI solutions at GITEX Global in Dubai on October 13-17. The company will highlight how organisations can harness intelligent automation and digital labour to drive competitive advantage and transform their operations, becoming authentic

Insomniacs, India’s leading real estate marketing and technology powerhouse, has announced a strategic partnership with Salesforce to deliver the largest suite of AI-ready real estate-focused digital solutions - spanning residential, commercial, redevelopment, and home loans. For nearly a decade, Insomniacs has been at the forefront of building customized real estate technologies for some of India’s biggest names, including Prestige Group, Godrej Living and Sattva Group. From

Noma Labs researchers discovered a critical vulnerability, named ForcedLeak (CVSS 9.4), in Salesforce Agentforce that could be exploited by attackers to exfiltrate sensitive CRM data through an indirect prompt injection attack. The vulnerability only impacts organizations using Salesforce Agentforce with the  Web-to-Lead functionality  enabled. “By exploiting weaknesses in context validation, overly permissive AI model behavior, and a Content Security Policy (CSP) bypass, at

As small businesses increasingly integrate Artificial Intelligence (AI) into their operations, the dawn of a new tool could change the way they manage and coordinate AI agents. Salesforce recently announced the launch of MuleSoft Agent Fabric, a comprehensive solution designed to streamline the orchestration, governance, and monitoring of AI agents across a business environment. With the potential to transform how small businesses utilize AI, this innovation could help them n

More specifically, agentic software services that bring forward new strains of AI automation and acceleration into modern IT stacks need orchestration and governance to oversee their (machine) identity access and privileges, their state of iteration (for updates and maintenance), their ability to interconnect (via protocols such as MCP, A2A as well as through Application Programming Interfaces and more) and to assess their wider status and ability to function within the moder