SURVEYMONKEY AND SALESFORCE AGREE INTEGRATION

Commerce Cloud allows users to provide personal experiences for shoppers on the internet, mobile, social and in-store, while GetFeedback captures feedback across channels and allows users to analyse it for trends to improve CX. The integration between GetFeedback and Commerce Cloud will allow customers to analyse underlying causes of behaviours such as cart abandonment, conduct audience research among site visitors, carry out post-purchase surveys and create marketing campaigns.

https://www.research-live.com/article/news/surveymonkey-and-salesforce-agree-integration/id/5080152