Salesforce unveils new tools for field service workers

Salesforce on Thursday unveiled new tools to simplify communication between customers and field service workers.

The tools are currently in pilot and will be included in Salesforce's Field Service Unlimited Edition software offering in the future, according to Salesforce. The vendor did not specify a date.

https://www.techtarget.com/searchcustomerexperience/news/366549621/Salesforce-unveils-new-tools-for-field-service-workers