Salesforce to acquire Listen Labs for $2 billion
Sep 30
1 min read
Salesforce announced on September 30, 2026 that it will acquire AI research startup Listen Labs for $2 billion, adding the company’s AI‑driven customer‑research platform to its cloud suite.
Salesforce has agreed to buy Listen Labs for $2 billion, a deal that brings an AI‑powered market‑research engine under the CRM giant’s umbrella. The transaction, announced on September 30, 2026, follows weeks of reporting that the three‑year‑old startup was in talks with the cloud leader and comes shortly after Salesforce launched its own large‑language model, Claudeforce.
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