Salesforce to acquire Airkit.ai, a low-code platform for building AI customer service agents

Salesforce has announced plans to acquire Airkit.ai, a low-code platform that helps e-commerce companies build AI-powered customer service agents.

Terms of the deal were not disclosed.

Founded in 2017, Redwood City, California-based Airkit was created by Adam Evans and Stephen Ehikian, who sold a previous big data startup called RelateIQ to Salesforce for $390 million in 2014.

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