Salesforce to Acquire Airkit.ai

Salesforce is acquiring Airkit.ai, a creator of artificial intelligence-powered customer service applications to build omnichannel customer engagement applicationsand AI-based customer service agents. Financial terms of the deal were not disclosed.

Upon close of the acquisition, Airkit.ai will become a part of Salesforce Service Cloud.

https://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/Salesforce-to-Acquire-Airkit.ai-160666.aspx